To view all outstanding user tasks, scroll past "Recent Requests" on the Admin mode dashboard. Select the "User Tasks" tab. All tasks with a due date in red are past due. To export the tasks, select the blue "Export" button.
Select the "All Users" drop-down to filter for a specific user's tasks.
Select the "All Groups" drop-down to filter the tasks by a specific user group.
Click "Send Reminder" next to a task to send a one-off reminder email. To send reminders for multiple tasks, check the boxes next to the desired tasks and select the blue icon to send a reminder for all of the selected tasks.
If you check off multiple tasks for one user then select the blue send icon, all of the outstanding tasks will be sent in one reminder email.
Admin users also have the ability to unassign users of tasks or submit the certification or report on their behalf. Unassigning users of a task no longer requires them to complete it. Submitting a certification or report on the user's behalf means that you will actually fill out the form with their permission and submit it for review. Click the drop-down arrow next to "Send Reminder" and choose which option you would like to complete.
You can also unassign multiple tasks at once or change the due date for multiple tasks at once. Check off the items and click the drop-down for Bulk Action. Selected the desired action and click "Apply."
A pop-up window will appear to confirm the changes.
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